bdt22 Privacy Policy

1. Introduction

bdt22 is a trusted online casino and betting platform operating for users in Bangladesh. When you register and use our platform, you provide certain personal information. The purpose of this privacy policy is to clearly inform you how we collect, use, and protect that information.

By using the bdt22 website or services, you are considered to have agreed to this privacy policy. Please read this policy carefully, and if you have any questions, contact our support team.

We believe transparency is the foundation of trust. That is why bdt22 always gives the highest priority to the privacy of our users. Our system is secured by SSL encryption, which protects your information from unauthorized access.

2. Information Collection

bdt22 may collect your information at various stages. Details are provided below:

2.1 Information Collected at Registration

When you create an account on bdt22, we collect the following information:

• Full name
• Date of birth (for age verification purposes)
• Email address
• Mobile number
• Password (stored in encrypted form)
• Preferred language and currency

2.2 Information Collected During Transactions

During deposit or withdrawal processes, the following financial information may be collected:

• Payment method details (bKash, Nagad, Rocket, Upay account number or transaction ID)
• General bank account information (where applicable)
• Transaction amount and date

2.3 Automatically Collected Information

When you browse our site, certain technical information is collected automatically:

• IP address
• Browser type and version
• Device type (mobile, tablet, desktop)
• Operating system
• Site access time and session information
• Information about the pages you have visited

2.4 Documents for Identity Verification

As part of our Know Your Customer (KYC) process, the following documents may be requested:

• Copy of National ID (NID) or passport
• Proof of address document
• Relevant screenshots as proof of ownership of the payment method

These documents are used solely for identity and age verification and are not shared with third parties unless there is a legal obligation to do so.

3. Purpose of Information Use

bdt22 uses your information for the following purposes:

• Account Management: For creating, verifying, and managing your account.
• Service Delivery: For the smooth operation of betting, gaming, and casino services.
• Transaction Processing: For confirming deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
• Customer Support: For resolving your questions, complaints, and issues.
• Security Assurance: For preventing fraud, money laundering, and other illegal activities.
• Age and Identity Verification: For ensuring that services are provided only to those aged 21 or above.
• Service Improvement: For analytical work to improve user experience and platform quality.
• Promotional Communication: With your consent, to inform you about new offers and bonuses.
• Legal Compliance: For complying with applicable laws and regulations.
• Responsible Gaming: For monitoring your gaming behaviour and implementing responsible gaming policies.

4. Information Storage and Security

The security of your personal information is our highest priority. bdt22 takes the following technical and organisational measures:

4.1 Technical Security

• SSL/TLS Encryption: Every connection on our site is secured by industry-standard SSL encryption.
• Data Encryption: Stored personal information — especially passwords and financial data — is kept in encrypted form.
• Firewall and Access Control: Our servers are protected by firewalls and strict access controls.
• Regular Security Audits: Regular security assessments are conducted to identify potential vulnerabilities.

4.2 Data Retention Period

We retain your information for as long as:

• Your account remains active
• It is needed to provide services
• There is a legal obligation to do so (financial records are generally kept for a specified period even after account closure)

Financial transaction records are retained in accordance with legal requirements. Information that is no longer needed after account closure is securely deleted.

4.3 Staff Access

Only authorised staff can access your information, and only to the extent necessary. All staff are bound by confidentiality agreements and trained in data protection.

5. Sharing Information with Third Parties

bdt22 never sells your personal information. Information may be shared with third parties only in the following limited circumstances:

5.1 Service Providers

Limited information may be shared as needed with service providers for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and customer support. All such parties are bound by confidentiality agreements and use the information only for the specified purpose.

5.2 Game Providers

Minimum necessary information may be shared with game software providers such as Pragmatic Play, Spribe, JILI, and PG Soft — such as an anonymised or pseudonymised player ID — to ensure a safe gaming environment.

5.3 Legal Obligations

If we are legally required to do so due to a court order, a lawful request from a government authority, or an anti-money laundering investigation, we may share information with the relevant authorities. In such cases we provide only the information that is requested and legally required.

5.4 Business Transfer

In the event of a change of ownership or merger of bdt22, your information may be transferred to the new operating entity. In such cases this privacy policy will remain in effect and you will be notified in advance.

6. Cookies and Tracking

The bdt22 website uses cookies and similar tracking technologies to help improve your browsing experience.

6.1 Types of Cookies

• Essential Cookies: These are essential for maintaining login sessions and for security — they cannot be disabled.
• Functional Cookies: For remembering your preferences (such as language).
• Analytical Cookies: For monitoring and improving site usage — they collect anonymous statistics.

6.2 Managing Cookies

You can manage or delete cookies from your browser settings. However, disabling essential cookies may affect some important features of the site.

7. Your Rights

As a bdt22 user, you have the following rights over your own information:

7.1 Right to Access Information

You can request at any time to find out what information we hold about you. We will provide this information to you within a reasonable time.

7.2 Right to Correct Information

If there is any error in the information we hold about you, you can request a correction. Contact our support team and we will verify and correct it.

7.3 Right to Withdraw from Marketing Communications

If you do not wish to receive promotional emails or messages, you can withdraw this consent at any time. Let the support team know and we will act promptly.

7.4 Right to Close Your Account

You can request to close your account at any time. Your information will be securely deleted, except for records that are legally required to be kept.

To exercise any of the above rights, contact us at [email protected] by email or via 24/7 live chat.

8. Protection of Minors

bdt22 is an adult entertainment platform and is for those aged 21 or above only. We never knowingly collect or store information from minors.

An age verification process is in place at the time of registration. If for any reason a minor's information enters our system, as soon as we become aware we will close that account and delete all collected information.

Parents and guardians are advised to use parental control software to keep minors away from gaming. To learn more about responsible gaming, visit our Responsible Gaming page.

9. Policy Changes

bdt22 may update this privacy policy from time to time. We reserve the right to revise this policy in response to changes in business operations, technology, or legal requirements.

For significant changes, we will:

• Display a clear notice on the site
• Send a notification of the changes to your registered email
• Update the "Last Updated" date at the top of the page

If you continue to use the site after a policy change, you will be considered to have agreed to the updated policy. We therefore recommend visiting this page regularly to stay up to date.

10. Contact

For any questions, comments, or requests regarding this privacy policy, please contact us:

We take any concerns about your privacy seriously. After receiving your request, we will try to respond as quickly as possible and take the necessary steps.

If you would like to read our other policies, please see the Terms & Conditions and Responsible Gaming pages.